Welcome to the Hot Bread Kitchen Skill-Building and Coaching Portal.
This site was created for alumnae of Hot Bread Kitchen’s workforce program. Here, you will learn important new information and skills that will help you to be successful as you prepare to go back to work. Whether you are returning to your previous job or looking for a new job, many things have changed since COVID-19. The training you will find here will help you gain new skills that will improve your chances of getting a job and increase your likelihood of success once you return to work. First, watch this 6-minute video to see what this Skill-Building and Coaching Portal is all about.
How Training Works
This training is completely online. Because of COVID-19, we are not able to provide training in our kitchen, so we have put together these trainings and resources that you can access anytime from home. You can work through each topic at your own speed and on your own schedule. Then, we’ll all come together on a live Webinar to share what we learned and to answer any questions.
Calendar of Events and Webinars
As part of the training, we will be offering live Zoom Webinars, hosted by Hot Bread Kitchen staff or special guests, where we can talk about what we learn and share ideas. Some upcoming Webinars include:
Updating Your Resume
Soon you’ll be ready to go back to work. If you are looking for a new job, the first step is to make sure your resume is up to date. This module will help you create or update your resume to reflect your most recent work experience.
TO START THE TRAINING…
STEP 1: You will learn the importance of your resume when applying for a job from GetYourEdge.org. Log in to your EDGE account and look for the module on “Job Application Basics.” Follow the directions to complete the course. (If you have not yet registered to GetYourEdge.org, watch this VIDEO.)
STEP 2: Answer these 5 Questions about Resume Writing.
STEP 4: Join us for a live Zoom Webinar to discuss what you learned. You will also have the opportunity to share your resume with us and get tips on how to make your resume stand out. If you missed the recent Webinar, you can find the information covered on this VIDEO. The next Updating Your Resume Webinar is happening on Monday, 10/26 at 10:30am.
Video and In-Person Interviews
COVID-19 has changed the way we apply and interview for jobs. This module will explain the importance of the job interview and discuss how the interviewing process has changed due to the coronavirus pandemic. We will also show you ways to do your best on a video or phone interview and what special precautions to take if you are called for an in-person interview.
TO START THE TRAINING…
STEP 1: You will learn the basics of good interviewing skills from GetYourEdge.org. Log in to your EDGE account and look for the module on “Searching for Jobs and Interviewing.” Follow the directions to complete the course. (If you have not yet registered to GetYourEdge.org, watch this VIDEO.)
STEP 2: Use this Interview Sample Questions and Answer Tips to practice your responses. Then review the helpful tips on this Video Interview Guide and these 21 Job Interview Tips: How to Make a Great Impression.
STEP 3: Answer 5 Questions about Successful Interviewing.
STEP 4: Join us for a live Zoom Webinar to discuss what you learned. We will also talk about how COVID-19 has affected the interview process and give you some tips on doing phone and video interviews. If you missed the Webinar, you can view this VIDEO.
STEP 5: Try doing your own mock interview at TalkHiring.com. This is website where you can practice interviewing with a computer. You will need to sign on using the Hot Bread Kitchen Organization Code: 6voo to use the service at no charge. After the interview, you will receive custom feedback about your interview! (If you have not yet registered to TalkHiring.com, watch this VIDEO.)
STEP 6: Sign up for Online Mock Interview Practice with a HBK Team Member. We’ll arrange for you to do a real-time practice interview with someone from HBK using Zoom.
Job Searching and Applications
Looking for jobs is a job in itself. It is especially difficult during COVID when fewer employers are hiring. Knowing how to look for jobs will raise your chances of finding one. By properly preparing for your job search, you will make the process go much smoother and less stressful.
TO START THE TRAINING
STEP 1: Download and fill out this Job Info Sheet. This sheet will keep track of important information about yourself that you will need during the job search process. This sheet is intended for your personal use only, you do not have to submit it to HBK. Please keep it in a safe place as it contains your private information.
STEP 2: Join us for a live Zoom Webinar to discuss the job searching and application process. You will learn the most effective ways to look for a job as well as some useful tips on improving your job search. We will also walk you through how to fill out an online job application. If you missed the Webinar, you can view this VIDEO.
Sanitation and Safety During COVID-19
COVID-19 has completely changed the way we practice sanitation and safety in the workplace. In this module, you will learn about new safety protocols that are in place at many kitchens and ways to keep you and your co-workers safe both at work and at home.
TO START THE TRAINING
STEP 1: View this 10-minute ServSafe Reopening Guidance: COVID Precautions video. You will need to register on the ServSafe website in order to view the video. Follow the directions on the website to complete the registration process or watch this VIDEO on how to register.
STEP 2: For more detailed information about COVID-19 procedures, download and read this 10-page COVID-19 Reopening Guide issued by National Restaurant Association.
STEP 3: Answer 5 Questions about COVID Sanitation and Safety.
STEP 4: Join us for a live Zoom Webinar to discuss what you learned about COVID-19 safety and sanitation training. We will also review some basic safety and sanitation skills you learned from training. If you missed the Webinar, you can view this VIDEO. The next COVID Safety and Sanitation Webinar is happening on Monday, 10/19 at 10:30am.
OPTIONAL: If you don’t already have your NYC Certificate in Food Safety and Protection and would like to take the free Food Protection Course online, visit NYC Health for details.
Customer Service During COVID-19
Can you still provide good customer service at a time when people are social distancing and wearing masks and other protective gear? The answer is YES. Providing the service that your customers want has never been more essential. While some practices may have changed because of COVID-19, the basic need for quality customer service has not. This module will help you understand the basics of good customer service and what changes are ahead as the city begins to recover from the coronavirus pandemic.
TO START THE TRAINING…
STEP 1: You will learn the basics of good customer service from GetYourEdge.org. Log in to your EDGE account and look for the module on “Foundations of Customer Service.” Follow the directions to complete the course. (If you have not yet registered to GetYourEdge.org, watch this VIDEO.)
STEP 2: Answer 5 Questions about Customer Service.
STEP 3: Join us for a live Zoom Webinar to discuss what you learned. Our discussion will focus on the important changes in Customer Service due to COVID-19. If you missed the Webinar, you can view this VIDEO. The next COVID Customer Service Webinar is happening on Monday, 10/22 at 3:00pm.
OPTIONAL: Continue with additional Customer Service Training modules from GetYourEdge.org. Recommended courses include: “Not All Customers Are The Same,” “Dealing with Difficult Situations,” and “The Customer Experience.”
Financial Guidance & TrustPlus
It’s important to have some financial stability especially during difficult times. Knowing where your money is coming from and learning how to use it responsibly is essential for everyone. In this module, you will learn how to plan your budget wisely and access the expert financial counseling from our partners at TrustPlus.
TO START THE TRAINING…
STEP 1: Join us for a live Zoom Webinar hosted by Hot Bread Kitchen’s Financial Coach, Sujata. We’ll talk about ways to save and how to manage your credit cards. There will be time for questions. It’s a good step towards solving your money worries! If you missed the Webinar, you can watch this VIDEO.
STEP 2: We have partnered with an organization called TrustPlus where you can sign up for a free and confidential financial consultation with one of their coaches. (If you have not yet registered to TrustPlus, watch this VIDEO.)
Knife Skills Refresher
It’s likely been months since you last worked in a professional kitchen. You may need to brush up on some basic skills before you go back to work. This training will refresh some basic knife skills and show you the proper technique of using your knife.
TO START THE TRAINING…
STEP 1: Read these Knife Skills Notes.
STEP 3: Answer 5 Questions about Knife Skills.
STEP 4: Practice your knife skills at home as you cook your everyday meals. Try to increase your speed as you continue to cut. OPTIONAL: Watch the following 2 videos: How to Cut an Avocado and How to Cut a Pineapple.
Cooking / Chef Demos
Once a month, we will have an online cooking class with one of our Hot Bread Kitchen chefs or a guest chef! You can watch the demo live or cook along with the chef.
UPCOMING CHEF DEMOS
Chef Demo: Whole Roasted Chicken & Chicken Butchery
Chef Wai will show you how to roast a whole chicken from preparing and seasoning the bird to roasting it perfectly in the oven. You’ll also learn how to cut up a whole chicken into parts, including slicing the breast into thin filets. You can cook along if you want! This Webinar has passed, but you can find the Recipes and Notes HERE.
NYC SCHOOL RE-OPENINGS 2020
If you have school-age children and are concerned about the re-opening of schools, we recently hosted a webinar to hear your concerns and questions and to share some ideas that we have about how we can support you and your children during this challenging time. Topics included: Blended Learning, New Safety Regulations, Learning Pods and Tutors, and more! If you missed the Webinar and have questions about our how we can help, please contact us at firstname.lastname@example.org.
US CENSUS 2020
Show your community some support by filling out the U.S. Census. We’ve created a Webinar to show you how. If you missed it, you can watch this VIDEO.
“Self-care is what people do for themselves to establish and maintain health, and to prevent and deal with illness.”— International Self-Care Foundation
It can involve dealing with:
- General or personal hygiene
- Lifestyle — exercise, rest time, sports, etc.
- Your environment — living conditions, social habits, etc.
Not everyone’s approach to self-care will be the same and even your approach may change over time. What is recommended here may not always work for you, but can be a start for exploring what you need. The most important thing is to be kind to yourself and take time to just be with you.
Identifying Stress and Negative Behaviors
What do you do to manage stress in your life now? You can use this worksheet to identify if some of your self-care behaviors are more harmful than others. If you have negative self-care behaviors, know that you are not alone and this does not mean there is something wrong with you. It only means that you might be practicing behaviors that might bring you less joy. Practicing some of the positive self-care behaviors can support.
Staying Healthy and Fit
Being healthy should be part of your overall lifestyle. Living a healthy lifestyle can help prevent chronic diseases and long-term illnesses. Feeling good about yourself and taking care of your health are essential to your self-care. This means maintaining good eating habits, making sure you get enough sleep every night, and staying active and hydrated during the day.
NYCWell is a comprehensive website that focuses on maintaining both your physical and emotional health. They have counselors who can help with problems like stress, depression, anxiety, or drug and alcohol use. For you or someone you care for. The website also contains tips and resource guides for handling conflict and stress in your life.
GUIDE TO SELF-CARE
Just a few moments of guided meditation can help you feel more centered and focused throughout the day. Here are a few websites that will help you restore your inner calm.
Yoga & Exercise
It’s important to stay active and fit, especially when we find ourselves at home for extended periods of time. Take a look at some of these online classes to help you maintain your fitness right from your own home.
NYC Quiet Escapes
A short getaway to a place with some peace and quiet will help refresh your mind. NYC has numerous parks and public places where you and your family can unwind and enjoy the outdoors. Here are some recommendations* in each borough and beyond:
*Free unless otherwise noted.
Snug Harbor Cultural Center and Botanical Garden (New Brighton)
Beat the Heat!
If it’s too hot for outdoor activity, here are some Tips on Staying Cool in NYC. And if staying home is your plan, here are some terrific free entertainment channels that you can access from your Smart TV, computer, or phone.
These accounts vary in what they can offer with regards to self care. Make time for kindness and love on your Instagram feed.
What You’ll Need
All of the trainings on this portal are designed so that you can access them from different devices. You may use a computer or laptop, a smartphone, or a tablet for easy access. You will also need a good internet or wifi connection. If you do not have access to any of these or if you have any questions about operating this technology, please contact us.
In order to bring you the most complete, in-depth training, we have gathered information from other sources that will help you excel in learning remotely. Note that you may need to register separately with each of these partner organizations—keep track of your username and password! We will provide step-by-step video instructions on how to access this material.
Track Your Progress
As you complete the trainings, you will need to keep track of which trainings you take and what you learn. We’ve created a CHECKLIST where you can easily track your progress and record things that you’ve learned.
If you’re not sure what to do next or if you have any questions about the Skill-Building and Coaching Portal, please contact us at email@example.com or by phone or text at (385) 450 7302. We are also available to meet during Zoom Office Hours every Tuesday from 4:00pm to 4:30pm or by appointment.